NDIS Compliance Consulting
Facing a nonconformance or an audit deadline? We rebuild your policies, procedures and evidence to meet the exact Practice Standards your auditor checks, then back it with a guarantee: we keep working until you pass.
Send your audit report and get a free breakdown with a fixed price.
The situation
If your audit came back with findings, or one is coming and your documents aren't ready, you are on a corrective-action deadline. Miss that window and your registration is at risk.
The reason providers get findings is almost always the same. Their policies, procedures and evidence don't show the auditor how they meet each Practice Standard. The service is fine. The paperwork doesn't prove it.
We fix that. We build the documentation and evidence that pass audits, whether you are registering for the first time, preparing for one, or rectifying findings from the last.
And if you are just starting out and want to launch your NDIS business, we can walk you through the registration groups, and whether verification or certification is the right path for you.
Who we help
Starting your NDIS journey can feel overwhelming. We guide you through registration, document development and first-audit preparation with clarity and confidence, so you can focus on delivering quality support.
Already registered and preparing for a midterm, re-certification or quality review? Received a nonconformance finding? We provide targeted compliance and rectification support to strengthen your systems and get you audit-ready.
Services
Everything you need to register, prepare and stay compliant, custom-built for your organisation.
Full registration guidance, document development and audit preparation for new providers. We handle everything from your initial application through to audit day, nothing left to chance.
Complete preparation for verification, certification and midterm audits. We review, rebuild and strengthen your systems so you walk into audit day fully compliant and confident.
Received a nonconformance finding? We work your audit report line by line, rectify your documentation against each flagged indicator, and prepare a complete evidence pack for resubmission.
Year-round compliance oversight, including internal audit guidance and continuous improvement, so you stay audit-ready well ahead of your next review cycle.
Our process
From the first call to audit day and beyond.
A free, no-obligation conversation to understand your situation, registration groups and audit timeline. No preparation needed.
A clear, detailed proposal outlining the scope of work, deliverables, timeline and a fixed price. No surprises, no hidden costs.
We gather your existing documentation and map your full requirements against the relevant NDIS Practice Standards.
We custom-build every policy, procedure and form your organisation needs, tailored to your registration groups and service model.
Documents are reviewed and refined with you, then assembled into a structured evidence pack ready for your auditor.
We stay available throughout your audit to respond to auditor queries and clarify documentation when it matters most.
After your audit, we can keep your systems strong year-round, ahead of the next review cycle.
Our guarantee
We work with you until your audit is clean. If findings remain on documentation we prepared, we rectify them at no additional charge until you pass. Your registration is too important to leave to chance.
Results
"Just incredible. I have no idea how I would have gone through this audit process without you."
Certification rectification: from 5 major and 35 minor nonconformances to a clean audit.
About
ECP Consulting is run by Marcel, an independent NDIS compliance specialist. We work only within the NDIS framework. We build the policies, procedures and evidence providers need to meet the Practice Standards and pass their audits.
You deal with Marcel directly, from the first call to audit day. Every document is built for your registration groups and service model, and written to show your auditor how you meet each standard.
Why ECP
A track record of taking providers from nonconformance to a clean audit.
Everything custom-built to your registration groups and service model. No generic templates.
We work exclusively within the NDIS framework. Deep specialist knowledge, not a generalist.
Built in alignment with the NDIS Act, NDIS Rules, and current Practice Standards and Quality Indicators.
Support continues after audit day to keep your systems strong.
Structured, transparent and stress-free from start to finish. You always know what's next.
Common questions
Verification audits typically run 6 to 10 weeks from engagement to outcome. Certification audits generally run 3 to 5 months, depending on the complexity of your registration groups and the volume of documentation. We give you a realistic timeline in your proposal.
No. We handle everything from scratch if needed. Just show up to the discovery call and we'll ask the right questions and map out exactly what needs to be built. If you have existing documents, great. If not, we start fresh.
We act fast. We work your audit report line by line, map each finding to the Practice Standard behind it, rectify your documentation, and prepare a complete evidence pack for resubmission. Send us the report and we'll give you a free scoped breakdown and a fixed price.
Yes. We work with NDIS providers right across Australia. All consultations and document delivery are conducted remotely, so your location doesn't affect the quality or speed of our service.
All of them, including high-intensity daily activities, behaviour support, supported independent living, community participation, plan management and more. Whatever your registration groups, we build compliant systems for them.
Three things. We work exclusively within the NDIS framework, not a generalist who also does other sectors. Everything is built custom for your organisation, no templates sold to many clients. And we back our work with a guarantee: if findings remain on documentation we prepared, we keep working until you pass.
Let's talk
Book a free discovery call or send a message. No obligation, just a conversation about how we can help. If you have an audit report, mention it and we'll give you a free scoped breakdown.
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